Shipping & Returns
Shipping Info Shipping Policy Return/Exchange Policy SHIPMENT DAYS ARE ONLY ON SATURDAY MORNINGS! All items are shipped via U.S. Postal Service and take approximately 3-5 business days. (Priority Mail) Once items are shipped, Tracking numbers will be sent to the email address provided with the purchase.
Orders are processed within 2-3 business days before shipping. Unless it is a Pre-Order item. Pre-Order items take about (1-2 weeks). Glam By Mscreativediva isn’t responsible for any lost items or Damaged items. If your tracking information states that your package was delivered and you have not received it, you must take this up with the United States Postal Service. Glam By Mscreativediva is not responsible for packages that state delivered. Please make sure your address is correct and updated! We are NOT responsible for mistakes on addresses. If items have not been received, they can be located by using the tracking number or contacting your local post office. No returns or exchanges. All sales final! Once an order is placed we do NOT cancel orders. Please make sure you are using the correct payment method for your order.
. International Shipping All International customers packages may require addition processing time. Glam By Mscreativediva is not responsible for additional fees or taxes incurred by the customers local government when importing goods. PLEASE NOTE: If any purchases made at glambymscreativediva.com is returned to Glam By Mscreativediva due to unpaid charges. We will not issue a refund and reshipment charges will apply. Here is the breakdown for the International Shipping fee below: •3-6 day International Shipping: $45 (Express) •6-10 day International Shipping: $25 (Standard)
All items returned have a restock fee of 10%. Hair must be not worn and have no signs off wear. All products discounted or on sale are final.
Must return within 2 days of receipt of items or your return will not be accepted. All returns receive a store credit only.
We are not responsible for any fees for shipping for international and domestic.
Take a corner of the lash band and gently pull off the lash
Do not pull by the mink hairs
Use tweezers to carefully remove large glue residue from both back and front sides
Carefully rinse the lash band with water, makeup remover or alcohol for sanitation. Using a wet Q tip or mascara wand can help
For lasting lashes use the container case to keep lashes neat and ready for their next use